Armanino, LLP

Operations Manager

Job Locations US-CA-San Ramon | US-CA-San Francisco | US-CA-San Jose | US-CA-SF Bay Area
Posted Date 1 month ago(6/25/2021 2:39 PM)
Job ID
# of Openings

AMF Media Group Overview

This role is in AMF Media Group’s Connext Services division which connects clients with rock star independent consultants to work on marketing communications projects. Our primary clients are Silicon Valley tech clients. In this role you are at the hub of our operations managing all our project revenue and ensuring flawless customer service to our clients.


Your new role will offer an exciting challenge that requires strengths from both sides of your brain:

Left Brain—You are a born learner, highly organized, tenacious and determined. You despise clutter and chaos. You can juggle 10 things at once, like research, reconciling accounts, processing payroll, and drafting and tracking statements of work with timely detail and great accuracy.

Right Brain—You are a strong communicator and convey details in a concise, clear manner. You are incredibly passionate about helping people. You are confident and outgoing and known for keen listening, positivity.

Role Summary

  • Reconcile—keep our projects reconciled to the penny

  • Use project management tools and CRM to monitor projects and ensure on-time and on-budget project execution

  • Prepare, send out, and manage the execution of new client contracts

  • Draft Excel funding templates for new projects, calculate total dollars based on duration, bill rate, and client holidays and shutdowns

  • Statement of Work development—create project scope working with client and account manager defining deliverables, timeline, and funding

  • Track and initiate renewals, Amendments and Change Orders

  • Manage and document receipt of all Purchase Orders 

  • Report—update and generate succinct and accurate reporting for our team and clients

  • Manage and track monthly and quarterly accruals, and accrual invoices for clients

  • Document—update our CRM and project management database—details are all accounted for with pinpoint accuracy, projects are up-to-date, and all information is captured

  • Track and manage budget dollars, client budget reporting and billing

  • Listen, analyze, research—hear our client’s needs, solve problems at-hand and anticipate those not yet identified—and understand what is needed in each unique circumstance

  • Communicate—write crisp, clean easy-to-read emails, get your point across succinctly and personably

  • Ensure project specifications accurately reflect the customer expectations, schedule, and budget

  • Develop relationships with client company operations and procurement personnel

Job Specifics and Requirements

  • Bachelor’s degree
  • 3+ years of business work experience (ideally in project management, financial roles, customer service)
  • Extremely detail-oriented and organized, with a sense of urgency and drive
  • Innately relationship/service-oriented, confident leading conversations
  • Strong research, documentation and reporting skills, ability to manage figures and budgets
  • Professional and concise communicator
  • Minimum of a college degree with strong internship or relevant work experience

Additional Information

Armanino LLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino LLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 


Armanino LLP expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino LLP’s employees to perform their job duties may result in discipline up to and including discharge. 


For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. 


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